Membership dues are payable through an automatic bank draft with your credit/debit card or eCheck on the 1st of every month.
GOING PAPERLESS, EFFECTIVE October 1, 2018
Current members and program participants paying monthly dues will need to select an automatic payment method via bank account or by debit/credit card. Please join us in our eco-minded effort and call (208) 727-9622 or stop by the Welcome Center to update your billing methods and paper-free communications such as phone number and email.
If you make a payment that is not honored by your financial institution, or your automatic draft is not honored by your financial institution, we will charge you a Returned Payment Fee of $10 even if the payment is honored after we re-submit it.
Please also inform us of any changes to your banking or credit card information with a minimum of 10 days’ notice in person at the Y. Monthly payments are non-refundable.
Access to the facility may be denied if membership dues are not current.
Membership – Account Changes
If you desire to change your membership (i.e. add on your family), a Membership Change Form must be completed, signed, and submitted to firstname.lastname@example.org or turned in at the Welcome Center front desk by the 15th of the month. A pro-rated amount will be charged for upgrades or additional services. When a member reaches an age that will change his/her category of membership, at least 30 days advanced notice of a membership rate increase will be given.
You have the option to place your membership temporarily on hold for $10/month. To place your membership on hold, a Membership Change Form must be submitted to email@example.com or turned in at the Welcome Center front desk 10 days prior to the end of the month in order to make your change effective by the next auto draft. Your hold request will go into effect starting on the 1st of the following month. When taking your membership off hold, you will not be charged another joining fee. When you come off hold, we will prorate your membership dues, credit you $10 for that month and you pay the remaining dues for that month. You will then go back on the monthly auto pay starting the 1st of the following month.
We hope it never happens, but should you terminate your membership, the YMCA requires members to submit a written termination by way of a Membership Change Form submitted to firstname.lastname@example.org or turned in at the Welcome Center front desk 10 days prior to the end of the month in order to make your cancellation effective by your next auto draft. Failure to do so will make the subsequent draft non-refundable. Changes or cancellations of memberships cannot be made by telephone. You can obtain the Change Form at the Welcome Center. All membership identification cards must be returned at the time of cancellation.
All monetary transactions, registration and receipts are handled only at the Welcome Center.
Membership dues and similar payments are not deductible as charitable contributions.
The YMCA recognizes situations may occur which prevent you or your family from partaking in a program or utilization of the facility.
Full refunds will be granted anytime during the first 30 days of membership. After 30 days, the following policies apply:
Refunds are not available for those paying on a monthly basis.
Refunds are available for the unused portion of membership dues pre-paid semi-annually or annually minus a service fee of $20.
Short term passes have a three-day money back guarantee.
In order to register for any Y program, you must pay at time of registration (“pay before you play”). To receive a refund for a program, you must cancel at least 1 week before the start of that program so department staff can make every attempt to fill that program vacancy. After the session or program begins, there are no refunds offered, or make-ups for missed classes/activities, except in the instance of hardship, such as an injury. Deposits for child care and camping programs are non-refundable. In the event the YMCA cancels a program, then a makeup session, refund or credit will be given. *NOTE: Please allow two weeks’ delivery for a refund. Cash refunds are not available. (This does not apply for After School Club or Summer Camp – they have separate refund policies).